It goes without saying that any customer not only deserves but should come to expect excellent service from a vendor. TRS always strives to go above and beyond to provide exemplary service to any customer purchasing any OEM product the company has to offer.
Reliable and productive systems integrated into the TRS working environment, coupled with copious manpower, allows TRS to provide these services at no additional charge without draining vital company resources or hindering production.
Technical Support
Although OEM production and Turnkey Assembly schematics and Bill of Materials are provided by the customer prior to manufacturing, TRS provides additional support to its customers. Be it valuable assistance with custom tooling, component selection, or structural integrity, TRS is always there to help.
Document Support
TRS is fully capable of providing full sets of required documents as requested or required by our customer. Such documents include.
- Finished product CAD drawings
- Inspection reports
- UL information
- Component drawings
- Certificate of Compliance
- Open order status
- Shipping information
- First article approval sheet
- Function test reports
- Other types of custom documents
Right Information
TRS trains its employees to be reliable and efficient, and to do the work correctly. Working productively requires both speed and quality, and the systems at TRS have been implemented to help all employees achieve both these standards. Providing correct and reliable information has been the intent of the company since its founding, and this additional service has become well appreciated by many of our present customers.
Advanced System
One of the major aspects of work that TRS is very dedicated to is the investment of time and resources into creating advanced systems to allow its business to run more easily with greater productivity. Of course, channeling too great an amount of capital into system implementation could quickly become counterproductive, but fortunately, TRS has been able to integrate advanced systems into its work environment without doing such.
Commitment to the Task
We will do whatever it takes to complete a task properly and on time.